Shipping Policy

At Scents De Crush, we aim to deliver your favorite fragrances quickly, safely, and reliably across Pakistan. Please review our shipping policy to know what to expect after placing your order.

1. Delivery Coverage
We offer nationwide delivery across Pakistan through trusted courier partners. Whether you're in a major city or a remote area, we’ll get your order to your doorstep.

2. Processing Time
All orders are processed within 24 hours after confirmation. You’ll receive an SMS or WhatsApp message once your order is confirmed and dispatched.

3. Delivery Time
Standard delivery time is 2 to 5 business days, depending on your location. In rare cases like public holidays, weather issues, or courier delays, delivery may take slightly longer.

4. Shipping Charges
Shipping fees, if any, are clearly mentioned at checkout. Occasionally, we offer free shipping promotions—stay tuned to our updates and offers.

5. Cash on Delivery (COD)
We offer Cash on Delivery for your convenience. Please ensure someone is available to receive and pay for the order at the given address.

6. Missed Deliveries
If the courier is unable to reach you after multiple attempts, your order may be returned to us. In such cases, re-shipping can be arranged upon request, and extra delivery charges may apply.

7. Damaged Parcels
If your parcel arrives visibly damaged, do not accept it. Contact us immediately with photos or videos so we can resolve the issue.

8. Contact Us
If you have questions about your order status or shipping details, our support team is here to help. We’ll do our best to ensure smooth delivery every time.